Privacy Policy

This Privacy Policy describes how ShaleStorm Tees (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual pages or products you view, what websites or search terms referred you, and how you interact with the site.

When you make (or attempt to make) a purchase, we collect personal information you provide such as your name, billing address, shipping address, payment information (processed securely via third-party providers), email address, and phone number.

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders (including payment processing, shipping, and order confirmations)
  • Communicate with you regarding your order or enquiries
  • Screen orders for potential risk or fraud
  • Improve and optimise our website and customer experience
  • Send marketing emails (only if you have opted in)

Sharing Your Information

We share your personal information with trusted third parties to help us operate our store. For example:

  • Our e-commerce platform (e.g. Shopify)
  • Payment processors to handle transactions securely
  • Fulfilment partners such as Printful to produce and ship your orders

We may also share your information to comply with applicable laws and regulations or to respond to lawful requests for information.

Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can choose to disable cookies through your browser settings, although this may affect how the site functions.

Data Retention

When you place an order, we will maintain your order information for our records unless and until you ask us to delete this information.

Your Rights

If you are a resident of the UK or European Economic Area (EEA), you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your personal data
  • Object to or restrict certain types of processing
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions or would like to make a complaint, please contact us at:

Email: info@shalestormtees.com